Idea cards
One idea, one move. Read in a minute.
1
Silence makes them talk
After you ask a hard question or name a feeling, stop. Most people can't stand a pause, so they fill it — often with the...
3Judge by patterns, not by charm
Charm is a performance; patterns are the truth. What a person does again and again — especially under pressure — tells y...
8Small favours, big debts
People feel they must pay back what they receive. A small, unasked favour — an intro, a tip, a moment of help — builds g...